Zx500rr Privacy Policy
Last Updated: June 2026
Zx500rr is committed to protecting the privacy and security of personal data for all users of our platform in Malaysia. This Privacy Policy explains what information we collect, how it is used, how it is protected, and your rights as a user. By using the zx500rr platform, you agree to the practices described in this policy. Please read it carefully before registering or using any of our services.
Information We Collect
When you register and use the zx500rr platform, we may collect the following types of information:
- Account information: Your full name, email address, phone number, date of birth, and encrypted password as provided during registration.
- Payment information: Details of local payment methods used, such as FPX or e-wallets, partial bank account numbers (for verification purposes only), and transaction history in MYR.
- Device and browser information: IP address, device type, operating system, browser type, screen resolution, and general geographic location based on IP.
- Usage data: Activity records within the platform, including games played, session duration, bets placed, and interactions with the user interface.
- Cookies and tracking: Data from cookies, pixels, and similar technologies used to improve the user experience and analyse platform traffic.
We only collect information necessary to provide our services, ensure account security, and comply with applicable legal requirements in Malaysia.
How We Use Your Information
Information collected by zx500rr is used for the following purposes:
- Process account registration, identity verification, and user account management.
- Process MYR deposits and withdrawals and verify the validity of financial transactions.
- Provide customer support and respond to user enquiries or complaints.
- Sending important notifications related to your account, security, or changes to our terms of service.
- Improving platform functionality, identifying technical errors, and developing new features based on usage patterns.
- Comply with legal requirements, anti-money laundering regulations, and applicable reporting obligations.
- Detect and prevent fraud, unauthorised access, or any activity that violates the platform's Terms & Conditions.
Zx500rr will not use your information for any purpose not stated here without first obtaining your consent.
Cookies & Tracking Technologies
The zx500rr platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our website. We use several types of cookies:
- Necessary cookies: Required for core platform functions such as login sessions and account security. These cookies cannot be disabled.
- Performance cookies: Collect anonymised data on how users interact with the platform to help us improve our services.
- Preference cookies: Save your preferences such as language and interface display settings to personalise your experience.
You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality. We do not use third-party cookies for advertising purposes.
Data Storage, Security & Information Sharing
Zx500rr user data is stored on servers protected with SSL encryption and up-to-date technical security measures. Access to users' personal data is restricted to authorised staff who require it to carry out their service duties. We practise a data minimisation retention policy — information is only kept for as long as necessary for service purposes or to comply with applicable laws.
Zx500rr does not sell or rent users' personal data to any third party. However, we may share information with the following parties under limited circumstances:
- Payment service providers: To process MYR deposits and withdrawals via FPX or local e-wallets, only the minimum transaction details required will be shared with the relevant provider.
- Legal authority: Where required by Malaysian law or a court order, we may disclose the necessary information to the relevant authorities.
- Technology partners: Technical infrastructure providers that assist in operating our platform are bound by strict confidentiality agreements and are not permitted to use user data for any other purpose.
We do not share your information with any other parties beyond those stated above.
Your Rights as a User
As a registered zx500rr user, you have the following rights regarding your personal data:
- Access Rights: You may request a copy of the personal information we hold about you at any time.
- Right to Rectification: If your information is inaccurate or incomplete, you have the right to request a correction through your account settings or by contacting our customer support team.
- Right to Erasure: You may request the deletion of your personal data, subject to applicable legal retention requirements and any active contractual obligations.
- Right to Withdraw Consent: You may withdraw your consent for the use of your data for marketing communications at any time, without affecting your access to our core services.
To exercise any of the rights above, please contact our support team by email. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
Policy Changes and How to Contact Us
Zx500rr reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with a revised effective date. Continued use of the platform after changes are published will be considered acceptance of the amended policy. We encourage you to review this page periodically to stay informed about how we handle your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please reach out to our support team:
Email: [email protected]
You may also visit the FAQ us for answers to general questions about your account and privacy, or proceed directly to log in to manage your account settings.